Information is collected by People-Lend:
We collect your Personal Information when you provide it to us for using the website. Personal Information such as, your name, mailing address, phone number, email id, pan number, tan number, credit card number, Aadhar Card number, income tax returns, bank account number(s) and account statements, passport details, driving license details, personal asset-liability statements, reasons for seeking finance, income sources, name of business(if self-employed), type of business, financial statement of business, ITR of business, bank statements of business, total employee base of business, evidence of employee related compliances, and other financial information. We also collect additional personal information such as occupation, marital status, number of dependents, type of residence – owned / rented, tenure of stay at existing residence etc.
We also collect non-personal technical information from you, such as your browser type & version, operating system, and your Internet protocol (IP) Address. This is done to help us improve our services to you.
We will not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by the user to us.
Use of Information Collected:
The personal information raised is used for internal purposes such as providing, maintaining and improving our services to you, for customer support activities, to make credit assessment and gauge financial stability. We may also use this information during marketing campaigns run by us with the help of recognized service providers / vendors of ours. This may include sharing your information such as you name, email id, telephone number and offers tailor made for you but shall not include any data such as financial information, income details, bank statements, savings details, credit card details, cookies etc. or any other information that is irrelevant for such vendors in running those campaigns.
Disclosure of Information:
We may disclose Information we raise about you, to any organization that becomes our successor by way of acquisition or merger. If People-Lend goes through such transition process or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. All our customers shall be notified by e-mail or other means including announcement on the website of such change in administration and / or ownership.
We may also disclose your Information to prevent an emergency, to serve legal requirements, to protect or enforce our or any third party’s rights and policies, or as required or permitted by law, including, without limitation, to comply with summon(s) or court order(s).
We may use third party service providers for various purposes such as to serve ads, which may require collecting & / or using information about you and designing communication about our products and services to you.
People-Lend may also use and share your information with Credit Rating Agencies or Credit Bureaus in case the Reserve Bank of India or any other Government Body issues guidelines regarding the same.
Further, we use commercially reasonable efforts to protect your personal information from unauthorized access or disclosure. However, we are not absolute insurers of the security of your personal information and we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
Cookies are small files that are stored by your browser on your computer’s hard drive. It allows us to process your transactions and requests and helps us verify your identity after you’ve signed into a password-protected area of People-Lend. Cookies help create a secured environment, on our website, for your use.
In our effort to create a secured environment for you to enjoy our services, we use commercially reasonable efforts to protect your personal information from unauthorized access or disclosure. However, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
Withdrawal of Consent:
A customer has the right to withdraw from receiving our services at any point in time thereby withdrawing his/her consent for retentions and sue of his/her personal information.
Third Party Sites:
The services we provide may contain links to other websites. We do not control and are not responsible for the privacy practices or the content of these other websites. Users are encouraged to check the policy statements of these websites to understand their policies & practices. This is because such integrated third party sites may disclose your personal information basis their business & compliance requirements and People-Lend shall not be responsible for the same.
Opt out Policy:
We allow customers to opt out of receiving communications pertaining to newsletters, announcements, messages sent out to a group of customers or generic marketing activities to their e-mail id. However, essential communications regarding services and accounts such as, transaction conformation, password change, payment reminders and other core marketing services shall not be covered under thins policy.
We value our customers a lot and in that effort we strive to address discrepancies and grievances of our customers, pertaining to personal information, at the highest level and to the best of our abilities. To this end, all efforts are settled by the CEO’s office with Mr. Suvranjan Biswas, CEO, Fortune & Mast Analytics Private Limited, presiding over such cases and redressing them within 30days of receipt of the grievance. Complaints for the same can be sent to firstname.lastname@example.org.